CATEGORIES
Connected Customers.
Real Retail Results.
Boost Sales & Satisfaction with VIBA - The Virtual Interactive Brand Ambassador
From retail sales volume and customer engagement, to lead generation and sales conversions, to after-sales support and greater customer satisfaction VIBA is a retail AI and clienteling sales solution that delivers.
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VIBA Retail AI
- The first and only retail AI bot that communicates through a human avatar (Valerie).
- Customers ask questions and receive conversational answers with messaging you control.
- Valerie is accessible anywhere, 24/7/365 and can serve hundreds or even thousands of customers simultaneously.
- Connect Valerie to e-commerce OR use QR Codes or Smart Signs for in-store interactions.
- Cross-sell, up-sell, pass-off to live team members, The more you give Valerie to say and do, the more impact she can make.
VIBA Retail LIVE
- Create dynamic live human interactions in a digital environment customers can access from anywhere.
- Make your best salespeople available to all in-store locations as well as on e-commerce, social media, and other live interactive platforms.
- Strengthen client relationships and brand loyalty through positive human connections.
- Tap into augmented reality features for enhanced “showroom” experiences customers can access online, any time.
Results You Can Measure
Yes, VIBA’s Retail AI is exciting to use, and the interactive live agent and augmented reality tools are impactful, but VIBA doesn’t stop there. We also provide targeted retail reporting customized to your goals.
Engagement
Click-Thru
Rates
Rates
Customer
Satisfaction
Ratings
Satisfaction
Ratings
Sales
Convertions
Convertions
Call
Recordings
Recordings
