Entries by Eddie Miranda

CASE STUDY: Performance Metrics Solutions

SITUATION Mobile Store Operators (MSO), owns and operates 85 T-Mobile locations throughout the U.S. and Puerto Rico. Regional, store managers and employees needed an easy way to ensure that daily store standards and requirements are met with each store. A variety of periodic checklists (including daily tasks) were required to ensure that all operational policies […]

CASE STUDY: Field Management Solutions

SITUATION The Revenue Optimization Companies (T-ROC) has a variety of projects for retailers, including one of the world’s largest retailers. For this major big-box retailer, T-ROC manages wireless sales associates in 1,287 locations across 26 states, along with 125 market managers, and 26 regional directors and operations managers. With regular visits to multiple locations spread […]